Troubleshooting STROBOSCOPE - EZStrobe

Troubleshooting the Installation of STROBOSCOPE

The most common reason for a "faulty" Stroboscope installation is that you did not install Stroboscope "as an Administrator". To remedy this, install Stroboscope again:

    • Right click the installation program "Stroboscope_Setup.exe" and select "Run as Administrator". That is all. Stroboscope and EZStrobe should work.

EZStrobe does not work

The most common evidence of a "faulty" Stroboscope installation is that EZStrobe does not seem to work. For example, when you right-click the drawing page in Visio and when you select an action such as "Run Simulation" nothing happens.

The cause of this problem is the same as above: You must install Stroboscope as an "Administrator".

EZStrobe does not work --- Multiple user accounts

Sometimes, Stroboscope is installed using one user account, and then another user logs into Windows with a different user account and tries to run EZStrobe and fails. The reason for this is that each user has their own "Visio settings", and the appropriate "Visio settings" for the second user account have not been set up, yet.

There are two ways to correct this (other than reinstalling Stroboscope with the second user account).

Method 1 (automated):

From the Windows Start menu:

Find "Stroboscope"

and then find "Register Stroboscope with Visio" in the Start menu.

Right-click the menu item

"Register Stroboscope with Visio"

and select

"Run as Administrator."

(If right-click does not show the option "Run as Administrator", then select

"More" > "Open file location"

Right-click the batch file


and select

"Run as Administrator."

Method 2 (manual):

Go to

Menu: Stroboscope > Installation

Read all the text and follow the manual instructions at the end of the page about how to set up Visio manually (for the current user account) to work with Stroboscope.

Either of the above methods should solve the problem.

Stroboscope, EZStrobe, ProbSched, Vitascope and Vitascope++ are based upon work supported by the National Science Foundation under Grants No. 9733267, No. 0113890, and No. 0732560. Any opinions, findings, and conclusions or recommendations are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.